Name: TDAppointments
Availability: InStock
Rating: 4.9 (200 reviews)

Question 1

Is TDAppointments suitable for small clinics?

Accepted Answer

Absolutely! Our Basic plan is specifically designed for small clinics and solo practitioners. You get appointment booking, WhatsApp notifications, and a complete clinic dashboard at just ₹7,999/year (excluding GST). The system is built to scale with your practice, so you can upgrade to Professional or Enterprise plans as your clinic grows.

Question 2

Can I use my own WhatsApp number?

Accepted Answer

Yes! We integrate with WhatsApp Business API, allowing you to use your clinic's existing WhatsApp Business number. All messages go from your number, maintaining your brand identity. The integration process takes less than 48 hours and our support team will guide you through the setup.

Question 3

Is patient data secure?

Accepted Answer

Security is our top priority. We use bank-grade encryption (AES-256), store data on secure cloud servers with daily automated backups, and comply with healthcare data protection standards including HIPAA guidelines. Your patient data is never shared with third parties, and all access is logged and monitored. We conduct regular security audits and maintain SOC 2 compliance.

Question 4

Does it support multiple doctors?

Accepted Answer

Yes! All plans support multiple doctors. Each doctor can have their own schedule, availability, consultation fees, and speciality settings. The Professional and Enterprise plans offer advanced multi-doctor management features including department-wise scheduling, doctor-specific dashboards, and advanced reporting per doctor.

Question 5

How fast can I go live?

Accepted Answer

You can be live in less than 24 hours! After subscription, you get instant dashboard access. Simply add your clinic details, doctor schedules, consultation types, and available time slots. Once configured, you can share your booking link or enable Google My Business integration to start receiving appointments immediately.

Question 6

What payment methods do you support?

Accepted Answer

We integrate with secure payment gateways, supporting all major transaction methods including UPI, credit/debit cards, net banking, and digital wallets (Paytm, PhonePe, GPay). Patients can complete transactions online when booking appointments or before teleconsultations. All transactions are processed securely and automatically reflected in your dashboard with detailed transaction reports.

Question 7

Can I try before I buy?

Accepted Answer

Yes! We offer a 14-day free trial on all plans with full feature access. No credit card required. During the trial, you can experience the complete feature set including appointment booking, WhatsApp reminders, patient management, and analytics. Our support team is available to help you during the trial period.

Question 8

Do you provide training and onboarding?

Accepted Answer

Yes, we provide free onboarding and training for all plans. Professional and Enterprise plans include dedicated onboarding calls with our implementation specialists. We also have comprehensive video tutorials, step-by-step documentation, and a knowledge base available 24/7. Our support team responds to queries within 2 hours during business hours.

Question 9

What is TDAppointments and who is it for?

Accepted Answer

TDAppointments is a cloud-based healthcare appointment booking and clinic management SaaS platform designed for clinics, hospitals, doctors, and healthcare administrators. It is suitable for solo practitioners, small clinics, multi-speciality practices, and large hospital networks across India, USA, UK, and Middle East. The platform helps healthcare providers manage appointments, patient records, teleconsultations, and automate communication via WhatsApp.

Question 10

How much does TDAppointments cost?

Accepted Answer

TDAppointments offers three pricing plans: Basic at ₹7,999/year, Professional at ₹12,999/year, and Enterprise (Contact Us for pricing). All prices exclude GST. All plans include a 14-day free trial with no credit card required. Pricing is in Indian Rupees (INR) and billed yearly. The Basic plan is perfect for small clinics, Professional for growing practices needing automation, and Enterprise for multi-location healthcare groups.

Question 11

What features are included in TDAppointments?

Accepted Answer

TDAppointments includes online appointment booking, WhatsApp automated reminders and confirmations, teleconsultation platform via Twilio, secure payment processing, patient management system with records and history, Google My Business Book Now integration, monthly analytics and reports, multi-doctor scheduling, prescription management, and secure cloud hosting with 99.9% uptime guarantee.

Question 12

Does TDAppointments integrate with Google My Business?

Accepted Answer

Yes! TDAppointments fully integrates with Google My Business, allowing patients to book appointments directly from your Google Business listing via the Book Now button. This feature is included in Professional and Enterprise plans. The integration helps you accept bookings directly from Google Search and Maps, improving your online visibility and reducing no-shows.

Frequently Asked Questions

Do you provide training and onboarding?

What is TDAppointments?

How fast can I go live?

Can I try before I buy?

What do I need to get started?

Can I import my existing patient data?

Is there a mobile app?

Do you provide training and onboarding?

What payment methods do you support?

Are there any hidden fees?

What happens if I exceed my plan limits?

Can I change my plan later?

Do you offer discounts for annual subscriptions?

What is TDAppointments and who is it for?

Can I use my own WhatsApp number?

Does it support multiple doctors?

How much does TDAppointments cost?

Can patients book appointments online?

Can patients cancel or reschedule appointments?

How does teleconsultation work?

Can I generate prescriptions?

Do you provide analytics and reports?

Is patient data secure?

Is TDAppointments HIPAA compliant?

Where is my data stored?

Who can access my patient data?

What happens to my data if I cancel?

How fast can I go live?

How do patients pay for consultations?

How do I receive payments from patients?

Are there transaction fees?

Can I offer refunds?

What kind of support do you provide?

What are your support hours?

Do you provide training?

Can I customize the system for my needs?

Still have questions?