Telemedicine in Canadian Healthcare
Canada's vast geography makes telemedicine not just convenient but essential. From Newfoundland to British Columbia, healthcare providers are adopting virtual care solutions to reach patients across thousands of kilometers. The COVID-19 pandemic accelerated this adoption, and virtual care is now a permanent fixture in Canadian healthcare.
Provincial Healthcare Systems
Canada's healthcare is provincially administered, requiring software to accommodate different requirements:
Ontario
Canada's most populous province has Ontario Health leading digital transformation. Key integrations include OHIP billing, Ontario Health Teams, and provincial digital health networks.
British Columbia
BC's healthcare system, managed by regional health authorities, requires MSP billing integration. Vancouver and Victoria practices often serve diverse, tech-savvy populations.
Alberta
Alberta Health Services operates the province's integrated system. Calgary and Edmonton practices need AHS integration and Alberta Netcare connectivity.
Quebec
Quebec's distinct healthcare system requires French-language interfaces and RAMQ billing integration. Montreal and Quebec City practices serve primarily French-speaking populations.
Atlantic and Prairie Provinces
Maritime provinces and Manitoba/Saskatchewan have their own provincial health plans with unique billing codes and requirements.
Key Telemedicine Features
Canadian telemedicine platforms should include:
- Video Consultation: HD quality with Canadian data residency
- Virtual Waiting Room: Managing patient queue for video visits
- E-Prescribing: PrescribeIT integration for digital prescriptions
- Provincial Billing: OHIP, MSP, AHCIP, RAMQ, and other provincial codes
- EMR Integration: Connecting with OSCAR, Telus Health, and other Canadian EMRs
Privacy Compliance
Canadian healthcare software must comply with PIPEDA and provincial privacy legislation:
- PHIPA in Ontario
- HIA in Alberta
- PIPA in British Columbia
- Quebec's private sector privacy law
Indigenous Healthcare Considerations
Serving First Nations, Métis, and Inuit communities requires cultural competency and understanding of Non-Insured Health Benefits (NIHB) programs administered by Indigenous Services Canada.
Canadian Pricing
TDAppointments offers Canadian dollar pricing with no cross-border fees. Plans start at $49 CAD/month and include:
- Provincial billing code support
- Canadian data residency
- Bilingual (English/French) interface
- Canadian business hours support
Getting Started in Canada
Our Canadian implementation team, based in Toronto and Vancouver, understands provincial healthcare requirements. Start your 14-day free trial today and discover why clinics from Halifax to Victoria trust TDAppointments.



